5 questions you should ask of your collaboration solution

By Bruce Newton – Solution Specialist, Data#3

[Reading time: 2:15 mins]

In my most recent blog, I discussed the importance of interoperability in enterprise collaboration and communication. However, when it comes to helping your people work together in the most effective way possible, there are several other key factors.

Here is my list of the top 5 questions that you should ask to ensure that your collaboration solution is getting the results your business needs.

1. Is it simple and easy to use?

The modern worker is busy and multi-tasks often. There’s no time for technology disruptions, or an IT solution that adds an unnecessary level of complexity to a meeting situation. Meeting invitations need to be simple and straightforward, and easy to compose. A worker should be able to connect to a meeting quickly and easily, with a single click.  Also, when collaborating, everyone should get a consistent and familiar meeting experience, whether they are joining via a conference room meeting device, a web browser, or an app on their phone.

2. Can workers truly connect from anywhere?

With the rapid rise of The Anywhere Workplace, today’s workers must be able to collaborate and communicate any time, and from any location. The collaboration experience should be the same for every person on a call – whether they are sitting in the office, working from home, or even in a taxi on the way to another meeting.

3. Is your solution multi-dimensional?

Today, meetings are integrated and multi-dimensional, with voice, video and data working seamlessly together. Workers need to be able to connect to a shared workspace and exchange documents, images or messages while on a video call.

4. Can your solution grow as your business grows?

Meetings come in all shapes and sizes, and scalability is therefore a vital element of any collaboration solution. A service-based, pay-as-you-go solution can help you achieve true scalability, with the ability to add more licenses as your organisation grows.

5. Is your solution customisable?

For truly effective collaboration, it’s important that your solution can be customised – and integrated with apps, where appropriate – to suit your organisation’s specific needs.


This is the second blog, in a 3-part series. Stay tuned for the final blog in this series.


 Data#3 is a Cisco Master Collaboration Partner. To help improve engagement and collaboration across your business, we use a portfolio of Cisco hardware, software and Cloud services (in conjunction with a select number of complementary technology partners). We listen to your specific requirements, and recommend collaboration solutions based on these. We can also provide any required training or change management, to ensure your solution is utilised effectively.


 Speak to us to learn more about how we can help you achieve interoperability in your business.

Tags: Cisco, Collaboration, Mobility



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