Adoption and Training Services

These sessions are designed to ensure your staff feel empowered and confident to leverage Microsoft 365 Copilot effectively from the moment they have access to it. We will work with you to:

• Understand your business landscape & identify where M365 Copilot will be most useful
• Develop AI usage policies that adhere to in-house privacy guidelines
• Develop & prioritise business cases where M365 Copilot will deliver most value
• Create a customised series of training sessions for your end users
• Create custom branded training artefacts for future reference (e.g., quick reference guides)

This session helps end users unlock the many new and powerful features of Windows 11. Topics include:

• Utilising the search function
• Hotkeys for common functions and security
• Virtual desktop management
• Touchpad gestures
• Customising the Toolbar and Menu
• Accessibility options
• Setting up Windows Hello (optional)
• Configuring the Surface Pen (optional)

This session helps end users understand and be confident using modern cloud technology to collaborate with remote colleagues.
Topics include:

• OneDrive Storage and sharing
• Co-authoring in Microsoft 365 – PowerPoint, Word, etc
• Document version control
• OneNote collaboration
• Document sharing in Teams – Chats vs Channels
• Whiteboard collaboration
• Tasks by Planner

This session enables end users to effectively participate in Teams meetings from anywhere. Topics include:

• Setting up to take meetings from anywhere
• Creating customised meetings
• Meeting etiquette
• Effective and engaging presentations
• Live collaboration
• Effective follow-up task creation
• Live events and webinars

This session enables end users to understand and unlock the power of Surface Hub. Topics include:

• Hardware and functionality overview
• Booking and joining meetings
• Presenting content effectively
• Collaborating via Whiteboard
• Ad-hoc calling and Bluetooth beaconing
• Wireless screen presentation
• Signing in to unlock Microsoft 365
• Device hygiene

This session enables end users to gain a full and confident understanding of Teams Rooms. Topics include:

• Hardware and functionality overview
• Booking and joining meetings
• Presenting content effectively
• Collaborating via Whiteboard
• Ad-hoc calling and Bluetooth beaconing
• Wireless screen presentation

This session enables end users to quickly and easily transition from traditional PSTN calling to Teams calling. All aspects of Teams calling are covered, ensuring any calling migration is an immediate success. Topics include:

• Teams Calling overview
• Getting setup (including managing delegates, noise cancelling, ringtones, adding contacts to groups)
• Making calls (including controls, hold, transferring, parking calls and adding additional people)
• Accessing voicemails