Data#3 Limited (ABN 31 010 545 267) recognises that your privacy is important and we are committed to protecting personal information that we collect from you in accordance with Australian Privacy Laws (The Privacy Act 1988 (Cth), Australian Privacy Principles and certain applicable privacy codes). For this reason, Data#3 has adopted a privacy policy which sets out how we collect, use, disclose and otherwise manage your personal information.
The following privacy statement applies to all activities conducted by Data#3, be it through any of its businesses, offices or over any of its websites.
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
The type of information we may collect and hold includes personal information about:
In general, the type of personal information we collect and hold includes names, addresses, contact details, titles, e-mail addresses, occupation, details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to delivery those products and services and to respond to enquiries, information you provide to us through our customer surveys, information associated with Data#3 marketing events and other information which assist us in conducting business, providing and marketing services and meeting legal obligations. We may also collect ‘sensitive information’, such as information about an individual’s criminal record or health information.
As a major provider of a range of information technology products, services and resource solutions, Data#3’s primary purpose for collecting, holding, using and disclosing personal information is to facilitate the efficient provision of quality information technology products and services. Specifically, we collect personal information so that we can:
If you do not agree to provide us with your personal information, this may limit our ability to provide our services and solutions to you effectively. If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services and solutions you, or they, are seeking.
If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
The type of information we may collect and hold includes personal information about:
In general, the type of personal information we collect and hold includes names, addresses, contact details, titles, e-mail addresses, occupation, information you provide to us through our customer surveys, information associated with Data#3 marketing events and other information which assist us in conducting business, providing and marketing services and meeting legal obligations. We may also collect ‘sensitive information’, such as information about an individual’s criminal record or health information.
As a major provider of a range of information technology products, services and resource solutions, Data#3’s primary purpose for collecting, holding, using and disclosing personal information is to facilitate the efficient provision of quality information technology products and services. Specifically, we collect personal information so that we can:
If you do not agree to provide us with your personal information, this may limit our ability to provide our services and solutions to you effectively. If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services and solutions you, or they, are seeking.
If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.
We generally collect personal information:
We may also collect personal information from third parties including credit reporting agencies, law enforcement agencies and other government entities.
We may disclose your personal information to our employees and related bodies corporate.
We may also disclose your personal information to:
Some of these organisations and service providers may not be required to comply with our privacy policy. Except as set out above, Data#3 will only disclose personal information if this is required by law or a court/tribunal order or otherwise permitted under the Privacy Act.
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.
In some cases we may also collect your personal information through the use of cookies. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.
We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.
You may request access to personal information we hold about you by making a written request. We will respond to your request within a reasonable period. We may charge you a reasonable fee for processing your request (but not for making a request for access).
We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons).
If, upon receiving access to your personal information, or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.
If you have any questions about privacy related issues or wish to complain about a potential breach of the Australian Privacy Principles or the handling of your personal information by us, please contact our Privacy Officer We may ask you to lodge your complaint in writing. Any complaint will be investigated by the Privacy Officer and you will be notified of the making of a decision in relation to your complaint as soon as is practicable after it has been made, usually within 30 days.
Address: Data#3 Privacy Officer, Level 1, 555 Coronation Drive, TOOWONG, QLD, 4066
Telephone: 1300 23 28 23
Facsimile: 1300 32 82 32
E-mail: privacy@data3.com.au
We may disclose your personal information to the following overseas recipients:
We will take steps to contractually ensure that overseas recipients of your personal information provide a level of protection for your personal information which is equivalent to the APPs.
As an information technology company, Data#3 employs state of the art security systems and procedures to ensure the integrity and security of personal information held by the company. Data#3 also employs physical and administrative safeguards. We hold personal information in either paper-based records, in secure access controlled premises or in electronic form in databases and email files which require logins and passwords. Data#3 personnel are also contractually bound by confidentiality obligations.
Despite the high level of information security employed within Data#3 and its commitment to your privacy, the company is unable to provide an absolute assurance that personal information will remain secure at all times. Data#3 therefore does not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk. Likewise Data#3 does not guarantee the security or privacy compliance of any websites that are accessible through links provided on any of its websites.
Data#3 will delete from its systems any of your personal information held by the company on your request except where Data#3 is required by law to retain the information.
We might, from time to time, let you know – including via mail, SMS, email, telephone or online – about news, special offers, products and services that you might be interested in. We will use your personal information to engage in marketing unless you tell us otherwise. You can contact us to update your marketing preferences at any time.
We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. Please review it regularly.
Data#3’s Privacy Policy is available on its website.
Data#3’s personnel will respect a request for anonymity however some of Data#3’s business processes cannot be completed effectively with either party remaining anonymous.
Data#3 does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.