Technology Intelligence Solutions
The End of Technology Waste
Effective management of an organisation’s IT depends on full visibility, but this remains a challenge for many IT leaders. More than 50% of IT spend has moved out of the CIO’s control and into business units1, creating a technology sprawl that is difficult to identify, monitor and measure.
The result: 54% of customers are overspending on hardware and licensing2, wasting precious IT budget. The remaining 46% are under-licensed and pose a compliance risk2 to the organisation.
Traditional asset management systems are restricted to specific areas of your technology stack, either managing your hardware or ensure licensing compliance. However, without a clear and complete view of all on-premises and cloud resources, technology cannot be optimised to meet organisational goals, compliance cannot be enforced and your systems and data may not be as protected as you think. Technology Intelligence Solutions can help you reduce risk, prevent overspend, and quickly grasp business opportunities.
Are you struggling with:
Accurately budgeting for technology needs?
Over and under-utilised digital technology assets (subscriptions, licenses and cloud consumption) are costing companies their limited IT budgets.
30% of software that’s been deployed is not being used; companies are paying for more licenses than required1.
Customers are finding that cloud is costing them significantly more than they had budgeted for.
How do you know if your organisation is wasting money on redundant or duplicated technology?
Blind spots and security risks, due to shadow IT?
You can’t manage what you don’t know about. As business units self-serve SaaS applications, paying for a product that another department may have already bought is increasingly common.
IT departments don’t know who is using what technology and more importantly- how they’re using it.
Rampant shadow IT presents significant security risks. A study of 33,000 apps revealed that less than 1% had the built-in security requirements for regular business use3.
Do you know when the business deploys or consumes software that doesn’t conform to IT standards?
Finding time and resources to action alerts and optimisations?
Without visibility into the technology they own, CIOs cannot hope to optimise the organisation’s investments, and prevent security risks. It’s impossible to protect what you can’t see.
Customers want to reduce their application portfolios to reduce support and licensing costs, but don’t have the people, technology or time to do so.
Standardising app use across your organisation is extremely time-consuming, and difficult to complete within a timeframe where the data remains current.
How do you know where you are getting the most value from your technology investments?
Technology Intelligence Service Levels
Data#3’s Technology Intelligence Solutions help customers understand and manage their technology investments and consumption across the desktop to mobile, data centre and the cloud. The solution is available in three service tiers:
Technology Visibility Service
No organisation can manage IT effectively until it knows exactly what it is dealing with. You need to know:
- What hardware and software you have, and who is using it
- What budget you need to allocate for technology essentials
- If your environment is truly secure
- How to access intelligent reporting from a centralised view
The Technology Visibility Service is our entry-level offering. Customers receive access to the Technology Intelligence platform, user training, a Customer Experience Manager and support team, monthly cadence calls, quarterly business reviews and quarterly reports on:
- Your hardware, software and cloud workload inventory
- Issues and risks identified
- Moves, adds, changes and deletes (MACD) summary
- New software assets purchased from Data#3 that have been added to your platform
- Subscriptions and agreements approaching expiration
Technology Optimisation Service
Only once an organisation has complete visibility of its technology assets can it truly optimise its environment to support more efficient and productive business practices. You need to:
- Control shadow IT and unbudgeted spend
- Understand where technology delivers best business value
- Reduce risk
- Optimise your environment to align with business goals
The Technology Optimisation Service digs deeper into your technology environment. Our experienced consultants interpret technology usage data from the visibility phase and share powerful insights into your technology investments, focusing on optimising spend and generating cost savings. Customers receive the full Visibility service, plus:
- Attributed data management and unlinked Office 365 users
- Financial data management
- Expert recommendation for optimisation, including software waste, SaaS waste and zombie virtual machines
Technology Governance Service
With clear visibility, and immediate optimisation needs addressed, another important step remains: implementing an organisation-wide approach to technology risk management. Your organisation must:
- Pinpoint and remediate technology risks on-premises, and in the cloud
- Uncover and track vulnerabilities
- Identify unpatched or end of support applications
- Use appropriate tools to secure data from the document level to the organisational level
- Integrate security and data protection features from diverse IT assets
The Technology Governance Service analyses your entire digital estate, and cross references results against over 9 million known software vulnerabilities within the US National Vulnerability Database. The Technology Governance Service is our top-tier offering and builds upon the Visibility and Optimisation Services, with additional support on:
- Software that is end of life, end of support and end of extended support
- Software vulnerabilities and blacklisted apps
- Personally identifiable data report
- Devices without anti-virus software installed
What to expect from Technology Intelligence:
View a single source of truth
Anywhere, anytime access to the cloud-hosted Technology Intelligence Platform.
Monitor technology adoption and consumption across your entire organisation.
Drive digital transformation with powerful data insights.
Reduce your total cost of ownership
Uncover expired, unsupported, insecure or duplicate technologies within your environment.
Reconcile your licensing and subscriptions against real-time usage data.
Eliminate wasteful spending and ensure mature software compliance capabilities and processes.
Optimise for success and security
Know which technology is being used – or left gathering dust – cut costs, reduce risk and optimise your environment.
Organisations that manage their portfolio can achieve approximately 30% savings in the first year, with 5-10% each year following1.
Snow Software
Underpinned by Gartner Magic Quadrant leading Snow Software and managed by an experienced team of specialists, Data#3’s Technology Visibility Service gives you the power to view and understand the entirety of your organisation’s technology use at a glance.
Why Data#3?
As a Platinum Snow Partner, Data#3 has a skilled national team with unparalleled experience in deploying and managing Snow software. Leveraging the broader expertise of our managed services, licensing consultancy and cybersecurity teams, the Technology Intelligence Platform has been built with a strong focus on data protection and providing a secure solution, with an established Information Security Management System aligned to ISO 27001.
Cloud-hosted and managed by Data#3, save the cost of owning and maintaining a technology intelligence platform yourself.
Next Steps
- Request a demo to learn more about our Technology Intelligence Solutions.
- Read how Fiji National Provident Fund gained visibility of their devices and software licenses.
- Download a sample of the Quarterly Governance Operation Report.
- Connect with a Data#3 Specialist below, or contact your Account Manager today.
1 Snow (2017). Bridging the disruption gap. [Online] Available at: https://www.snowsoftware.com/int/blog/2017/03/28/bridging-disruption-gap
2 Data based on a study of all Data#3 Software Asset Management Customers
3 Symantec Security Threat Report 2019. [Online] Available at: https://www.data3.com/wp-content/uploads/2019/07/CSTR-June-2019.pdf
