Asset Management Services
Consolidate and simplify your software licensing and hardware asset lifecycle with Asset Management services from Data#3.
Multiple software contracts, disparate renewal dates, various hardware assets at different lifecycle stages…managing your IT assets can be complicated, costly and time consuming. That’s why you need an Asset Management solution that gives you total control and visibility over your technology assets.
Better visibility. More control.
Our Asset Management services and solutions enable you to efficiently and effectively manage software licensing contracts and renewals, as well as asset expiry dates and hardware maintenance schedules giving you better visibility and more control.
What’s more, Data#3 partners with world-leading technology vendors and can work across multiple software and hardware platforms – either on-premises or as part of a hybrid cloud-based solution.
Technology Intelligence Solutions
Full visibility into technology use across an organisation is a major challenge for many IT leaders. With more than 50% of IT spend moving out of the CIO’s control and into business units, the resulting technology sprawl is difficult to identify, monitor and measure.
Data#3 has found 54% of customers are overspending on hardware and licensing, and wasting IT budgets, while the remaining 46% are under-licensed and pose a compliance risk.
Traditional asset management systems are often restricted to specific areas of your technology stack, either managing your hardware or ensure licensing compliance. If you’re looking for a more comprehensive solution to manage all your devices, software licenses and cloud workloads via the one platform, Technology Intelligence Solutions is the answer.
Data#3’s Technology Intelligence Solutions are available in three tiers of service:
Asset Management Assessment Services
Licensing Compliance Review
Reimagining the traditional Effective Licensing Position (ELP) service, Data#3 offers you the ability to take your next ELP to another level.
Leveraging the power of Snow License Manager, Data#3 delivers a licensing compliance position that changes with your business for a 60-day period. We forensically assess your entitlements, deploy the platform, and configure it to ensure your compliance position is available on demand.
What are the benefits of the Licensing Compliance Review service to you?
- Licensing compliance position (ELP) for select software vendors (only during service term, but can be extended for additional cost)
- Minimal effort for your teams
- Metering of software use to uncover wasted spend (Snow agent deployment required)
- Increased visibility into your software deployments within your computing environment
- Increased visibility into your existing computing environment, including single pane of glass view for licensing relevant data sources;
– Inventory
– Hypervisor
– Virtualisation (Application and Server)
– AD and more - Ability to reduce your risk profile from a licensing compliance perspective by acting upon the recommendations made from the outcome of this service
Licensing Optimisation
Taking the Licensing Compliance Review service one step further, Data#3 will leverage the usage information, coupled with our expertise, to uncover opportunities to further save you money.
Our skilled Asset Management specialists will decipher the data to bring you meaningful information and actionable intelligence to uncover additional savings.
Oracle Licensing Optimisation Services
As one of the more complex software licensing vendors in the market, Oracle is a necessity to manage. Average fines for incorrect licensing is $1.8M AUD, with a vendor that frequently audits. Data#3, in partnership with Navicle, help you to:
- Understand your Oracle licensing compliance position
- Understand optimisation opportunities to maximise your Oracle investments
- Leverage subject matter experts in Oracle licensing
- Receive guidance regarding reasonable requests for concession/negotiation during an Oracle audit
- Obtain support through the commercial negotiation in an Oracle audit
What are the benefits of the Oracle Licensing Optimisation service?
- Cost saving and risk avoidance for Oracle licensing
- Increased confidence in responses to the auditor
- Experienced Asset Management specialists supporting you through the process
- Maximised opportunity to negotiate the best possible outcome from the audit
- Immediate access to knowledge and experience in auditing processes
SAP Licensing Optimisation Services
SAP is a highly complex software licensing vendor, and the most recent fines for the mismanagement of licenses have been in the multi-millions-dollar range. Data#3 helps our customers who use SAP software to:
- Understand your SAP licensing compliance position including the impact of indirect usage
- Understand optimisation opportunities to maximise your SAP investments
- Leverage subject matter expertise in SAP licensing
- Receive guidance regarding reasonable requests for negotiation during an SAP audit
- Obtain support through the commercial negotiation in an SAP audit
What are the benefits of the SAP Licensing Optimisation service?
- Cost savings and risk avoidance for SAP licensing
- Increased confidence in responses to the auditor
- Experienced SAP specialists supporting you through the process
- Maximised opportunity to negotiate the best possible outcome from the audit
- Immediate access to knowledge and experience in SAP auditing processes
IBM Licensing Optimisation Services
IBM is another highly complex software licensing vendor, who have stringent licensing reporting requirements, specifically around sub-capacity licensing using tools such as ILMT. Data#3 helps our customers who use IBM software to:
- Understand your IBM licensing compliance position, including the use of ILMT
- Understand optimisation opportunities to maximise your IBM investments
- Leverage subject matter expertise in IBM licensing
- Receive guidance regarding reasonable requests for negotiation during an IBM audit
- Obtain support through the commercial negotiation in an IBM audit
What are the benefits of the IBM Licensing Optimisation service?
- Cost savings and risk avoidance for IBM licensing
- Increased confidence in response to the auditor
- Experienced IBM specialists supporting you through the process
- Maximised opportunity to negotiate the best possible outcome from the audit
- Immediate access to knowledge and experience in IBM auditing processes
Audit Defence
Data#3 is your shoulder to lean on when times get tough. Leveraging years of experience, our Asset Management experts have the knowledge to support you through an audit, ensuring you achieve the best possible outcome. We can be silent (in the background), or visible to the vendor – the choice is yours.
Our team of specialists will help you to;
- Keep the auditor honest
- Understand the appropriate information to supply
- Have access to subject matter expertise
- Receive guidance regarding reasonable requests for concessions/negotiations
- Obtain support through the commercial negotiation
What are the benefits of the Audit Defence service to you?
- Increased confidence in responses to the auditor
- Maximised opportunity to negotiate the best possible outcome from the audit
- Immediate access to knowledge and experience in the auditing processes
Bespoke Services
Data#3 understands that not all customers will want or need the above services, and may need something tailored to suit your individual needs. If this is the case, please reach out to us for a discussion to understand your unique requirements.
Snow License Manager Solutions
Snow License Manager Health Check
For customers who already have Snow License Manager and aren’t sure if its up to scratch.
Our experienced Snow and SAM specialists will perform a health check of your existing Snow License Manager instance against best practice implementation and provide you with a summary report and recommendations to improve the health of your implementation.
Snow License Manager Proof of Concept
Snow License Manager PoC is a 60-day, fixed-price, fixed-scope service, which delivers customers a small, focussed implementation of Snow License Manager.
Capped at 499 devices, this service is perfect for customers who want to test drive Snow License Manager in their own environment before making a commitment to the solution long term.
Licensing Compliance Review
Compliance position (ELP)
Minimal customer impact during project
Metering of applications (Snow agent required)
Increased visibility into hardware and software estate
Outcome: Compliance position for select software vendor in Snow License Manager 8
Licensing Optimisation
Cost savings and risk avoidance for licensing
Increased confidence in responses to audits
Maximised opportunity to negotiate the best possible outcome from an audit
Immediate access to knowledge and experience in auditing processes
Outcome: Licensing compliance and optimisation report
Audit Defence
Increased confidence in responses to the auditor
Maximised opportunity to negotiate the best possible outcome from the audit
Immediate access to knowledge and experience
Trusted advisor, either silent or vocal during the audit process
Outcome: Access to asset management and software audit expertise
Snow License Manager Solutions
Health Check – Ensure your Snow License Manager Investment is healthy and operating correctly
Outcome: Recommendation Report
Proof of Concept – Test drive Snow License Manager before committing long term
Outcome: Limited Snow License Manager Implementation with Proven Success Criteria
Managed Services
LicenseView
Powered by Snow Software, LicenseView provides the ability to store and track your licensing entitlements on Data#3’s hosted Snow platform. If you are tired of tracking software contracts, entitlements and purchase information in a spreadsheet, this service will enable you to store all these records in a central online repository.
What are the benefits of the LicenseView service?
- Access to a best in class platform to manage licensing entitlements
- No more spreadsheets to track your valuable software assets
- Increased visibility and proactive management of licensing entitlements and contracts
- Improved software licensing budgeting capability
- Greater contract and agreement expiry tracking capability
SaaS
The SaaS Asset Management service is an entry level Managed Service. Data#3 will host a Snow License Manager 8 instance for you on our platform, while you have the freedom to use it.
We will ensure the system is available for you based on agreed SLA’s. As part of the service, Data#3 will also help you to implement the Solution. It’s simple…it’s SaaS.
Essential
This service is focused on simply taking away the grind work, so you can focus on more important things, such as compliance management. The Essential Asset Management service ensures the inventory and purchase order information in the Snow platform is current and accurate. Data#3 will also process the purchase order information into licensing entitlement records.
Please note, under this agreement, Data#3 is not responsible for any licensing compliance. For a Managed Service where compliance is also managed by Data#3 for select software vendors, please refer to the Essential + or Premium services.
Essential +
Going a step further than the Essential service, the Essential + variant includes Data#3’s expertise to ensure the compliance reporting in the Snow platform is accurate.
With so many external factors that can change the state of compliance in an instant, technology needs constant human intervention to ensure accuracy. In this service, Data#3 will not only perform all the grind work, but will also ensure information pertinent to an accurate baseline is maintained. This includes, but is not limited to:
- Maintenance of environment details
- Production
- Non-Production
- DMZ
- Disaster Recovery
- Maintenance of special configuration attributes
- Active/Passive
- Clustering
- Virtual Server Pinning
- Multiplexing
- Software consumption to inventory accuracy
What are the benefits of the Essential + service?
- Access to a market-leading enterprise grade hosted platform to manage your software investments
- Empowerment of existing Asset Management resources to focus more in strategy, lifting you out of the day-to-day grind of manual transaction processing and data management tasks
- Compliance reporting for supported vendors
- Increased visibility into computing environment, software licensing entitlements, software usage
- Increased control of software spend and purchasing decisions
- Immediate access to highly experienced Asset Management and licensing experts
- Decreased risk of non-compliance
- Decreased software spend by proactive management of wasted software
Data#3’s Managed Services all come with a Service Delivery Manager, and 50 MACD (Moves, Adds, Changes and Deletes) service credits. MACD’s are 15-minute increments of time, which can be used for specific tasks while under an Asset Management Service.
Each service will also have a monthly meeting to ensure the outcomes you expect are being achieved.
Premium
Going one step further than the Essential + service, Data#3 will build and maintain a Software Blacklist for you, and also update and maintain all financial data related to the price paid for assets.
This financial information will allow your businesses to reflect risk in dollars to the business, providing an even more compelling story to business decision makers for the urgency to remedy risks found within the environment.
SaaS
Implementation of Snow License Manager 8 with training for 5 users
Access to best in class platform with 1st level support from Data#3
Guaranteed system uptime and provision of Service Delivery Manager
Moves, Adds, Changes and Deletes (MACD) service credits [50]
Essential
All inclusions from the SaaS Asset Management service
Upload of software entitlements for select vendor(s)
Upload and maintenance of licensing data purchased via Data#3 in Snow License Manager
Monthly service meetings
Essential +
All inclusions from the Essential Asset Management service
Management of select software vendor(s) compliance in Snow License Manager
Premium
All inclusions from the Essential + Asset Management service
Blacklist reporting of undesirable software
Financial data management
A holistic approach to asset management.
Data#3 has extensive experience in the management and optimisation of software and hardware assets. From procurement and deployment to IT security and de-commissioning, our Asset Management services and solutions provide you with total control and visibility over your asset lifecycle.
We perform a comprehensive assessment of your IT environment to help you better understand your assets, identify the software licenses you require for compliance and highlight inefficiencies that are costing you time and money. A management solution is then customised to best suit your business requirements and strategy.
By streamlining your software and hardware assets into a Lifecycle Management solution, we can help you maximise the value of your technology investment and minimise your licensing and hardware costs.
