Knowledge Centre

10 signs it’s time to date another CRM partner
10 signs it’s time to date another CRM partner

In those blissful early days of a relationship, you’re full of hope. You envision a future of working together in…

Your questions answered: Dynamics 365 explained

When we introduce Microsoft Dynamics 365 to organisations, a familiar set of questions often crop up – from costs…

The Digital Transformation Keeping WA Ahead

If Australia is truly the lucky country, then surely WA must be the most fortunate of all. From unspoilt beaches…

Microsoft Dynamics 365
From Ordinary to Outstanding: Can Microsoft Dynamics 365 Transform Your Customer Journey?

We have all experienced the frustrations can happen on a journey. Whether it is a delayed flight, a puncture, or…

Collaborating with External Parties in Dynamics 365 and PowerApps
Collaborating with External Parties in Dynamics 365 and PowerApps

Microsoft Dynamics 365 is jam packed with state-of-the-art CRM features leveraging AI, machine learning and augmented reality. However, with…

Capturing emotions with cognitive services to guide your business

The film The Wolf of Wall Street suggests leaving emotion at the door to succeed in business. However, Chris Ellis, Nintex Manager…

Dynamics 365 eBook
Successfully transforming your organisation with CRM

With customer experience set to overtake price and product as the key brand differentiator by 20201, having an effective…

Dynamics 365 | A helping hand for not-for-profits

While each not-for-profit (NFP) is unique in size, shape and mission, NFPs across Australia share a number of challenges. They…

Digital Transformation - Data#3
How can universities surf the second wave of digital transformation?

The first wave of digital Over the last decade, universities have given considerable attention to meeting the escalating expectations of…

4 qualities to look for in a CRM solution partner
4 qualities to look for in a CRM solution partner

When it comes to CRM technology, your choice of solution partner is essential. Here are my top…

5 signs you need to implement or upgrade your CRM
5 signs you need to implement or upgrade your CRM

Unsure whether or not your existing CRM solution is still the best option, or if it’s keeping pace with evolving…

4 features of Microsoft Dynamics
4 great features of Microsoft Dynamics, above and beyond CRM

While it’s celebrated as one of the world’s most sophisticated CRM solutions, Microsoft Dynamics 365 has far broader features and…