Any Australian business or organisation to which the Australian Privacy Principles (APP) apply will be required to comply with the new legislation (APP Entity). APP Entities include:

• Australian Government agencies; and
• all businesses and not-for-profit organisations with an annual turnover of $3 million or more.
• Some small business operators, including:
  – All private sector health service providers
  – Those that trade in personal information
  – Tax File Number (TFN) recipients (if annual turnover is below $3 million, the NDB scheme will apply only in relation to TFN information)
  – Those that hold personal information in relation to certain activities, for example; providing services to the Commonwealth under a contract.

Basically, if your organisation collects any of the following details, you are impacted by the revised Privacy Act:

• Credit reporting or building data
• Personally identifiable information
• Tax data

The first step any organisation covered by this act must do is consider the following 4 points:

Prepare

• Identify at risk data

Protect

• Develop a response plan
• Train Staff

Detect

• Ensure Systems are up to date
• Consider the ASD Essential 8 security strategies to mitigate risk

Respond

In the event of a breach, the OAIC recommends the following four step process:

• Contain the data breach to prevent any further compromise of personal information.
• Assess the data breach by gathering the facts and evaluating the risks, including potential harm to affected individuals, and where possible, taking action to remediate any risk of harm.
• Notify individuals and the Commissioner if required.
• Review the incident and consider what actions can be taken to prevent future breaches.
• Useful information can be found in the OAIC Guidelines – Data Breach Preparation and Response.

It’s imperative that you review your data security policies, procedures and systems to ensure you’re protecting the data as best you can and to do so on a regular basis to allow for the evolving threat landscape.

If your organisation suffers or you suspect that your organisation has suffered an Eligible Data breach, it must be reported to the OAIC and the individuals involved. Reporting should occur as soon as possible to minimise the risk of harm. In any event, the investigation of the incident and subsequent reporting should occur within 30 days of the incident.

More information on the mandatory notification obligations can be found here.

The manner of Notification will depend on the nature of the breach and will generally be in the manner that customers usually use to contact the individual, must be secure, and must reasonably continue to protect their privacy.

The statement to the Commission and any notification needs to include the following:

• The name and contact details of your organisation
• A description of the Eligible Data breach
• Information compromised
• What clients should do to in response to the Eligible Data breach

For more information, consult the OAIC website.

Currently, there are two classes of penalties for failing to adhere to the privacy act:

• The legal consequences may include a public investigation resulting in civil penalties of up to 10,000 penalty units — equating to $2.1 million since a rise earlier this year of the value of penalty units under Commonwealth law.
• The potential for reputational damage can be even more harmful. The inevitable PR nightmare following a data breach can cause considerable financial damage and has the potential to impact future revenues.

There are strategies our customers can put in place that will help protect themselves against the threats:

• Implement an Essential 8 Strategy
• Install endpoint protection with advanced malware detection
• Implement Email, Web and Secure Internet Gateways that prevent access to malicious websites and detect malware
• Ensure Network Security appliances such as NGFW, NGIPS are updated and can detect malicious network activity
• Implement Security Automation, Orchestration, Visibility and Forensics Tools with Incident Response Capabilities
• Implement a layer of Data Loss and Data Leakage solutions, to prevent deliberate and/or erroneous loss of information
• Take a Security Assessment to identify gaps in existing security policies
• Take a Penetration Test to identify potential egress points
• Implement Two-factor Authentication
• Train your staff
• Ensure you have a tested Backup and recovery process