Ensuring that your hardware, maintenance and subscriptions are supported and secure can be a full-time job. Data#3’s Lifecycle 360 gives you visibility and control throughout the asset lifecycle, so you’ll never lose hardware, miss an upgrade or let a support contract lapse again.
See what you can do with Lifecycle 360
Track assets – No more sifting through disparate spreadsheets to locate devices, warranties and support entitlements
Full visibility – View your open cases and multi-vendor technology spread. Ascertain maintenance and subscription statistics in one single view
Self service – Capture device data even for devices not purchased from Data#3. Easily add or import device and subscription information
100% vendor backed – All Data#3 maintenance contracts are 100% vendor backed
Smarter support – Simplify case management and fast-track support to the right team to provide the resolution you need
In-built security – Multifactor authentication support, backed by Azure’s global network security features
Live help – Connect with our Customer Success Engineers via Live Chat for a fast
and seamless resolution
Vendor integrations – Seamless integration with Genesys Predictive Engagement, Cisco Webex and ServiceNow platforms
Manage from anywhere – Access your key infrastructure information – from anywhere, on any device
Budget with confidence – View indicative budget advice for contract renewals at any point in time
Lifecycle management – Reduce expenditure by identifying the most economical time to replace, renew or update
Contract management – Understand timeframes and end dates for support contracts, and manage accordingly
Read how our customers helped us reimagine the Data#3 Hub
Data#3 Maintenance Services have saved Holcim time and money by continually providing high quality data in the preparation stages of a solution and this saves Holcim from having to spend additional resources in validation and fact finding.
- IT Operations Manager, Holcim Australia
Data#3’s Lifecycle 360 is the next step in the evolution of the Data#3 Hub. Created in 2015, the Hub was born out of the need to help our customers simplify infrastructure maintenance and contract management across vendors. Today, Lifecycle 360 offers a rich, insight-driven platform experience, enabling users to maximise their investment in IT hardware, maintenance and subscriptions.
Stop wasting time searching for information scattered across systems
Proactively maximise infrastructure lifecycles
Mitigate service availability risk in aging infrastructure
Simplify and accelerate the support process
Access pricing, budgeting advice and live chat with experts
Lifecycle 360 is a complimentary value-added service for all Data#3 customers, and is also available as a paid subscription to non-Data#3 customers.
Let us help you end the frustrations, inefficiencies and ambiguity in your infrastructure and support maintenance. Lifecycle 360 is the industry’s only solution designed to simplify infrastructure maintenance and contract management across vendors. It will revolutionise your vendor support and ensure you maximise infrastructure investments while mitigating service availability risk.
Join hundreds of Data#3 customers already leveraging this solution and simply your infrastructure management today. Contact your Data#3 account manager or submit an enquiry below to request more information.