Your Infrastructure Insight

Take control of your IT infrastructure

Ensuring that your hardware, maintenance and subscriptions are supported and secure can be a full-time job. Data#3’s Lifecycle 360 (previously known as The Data#3 Hub) gives you visibility and control throughout the asset lifecycle, so you’ll never lose hardware, miss an upgrade or let a support contract lapse again.

Lifecycle 360, from Data#3: Your Infrastructure Insight.

Lifecycle 360 puts our customer needs first

Data#3’s Lifecycle 360 is the next step in the evolution of the Data#3 Hub. Created in 2015, the Hub was born out of the need to help our customers simplify infrastructure maintenance and contract management across vendors. Today, Lifecycle 360 offers a rich, insight-driven platform experience, enabling users to maximise their investment in IT hardware, maintenance and subscriptions.

  • Stop wasting time searching for information scattered across systems
  • Proactively maximise infrastructure lifecycles
  • Mitigate service availability risk in aging infrastructure
  • Simplify and accelerate the support process
  • Access pricing, budgeting advice and live chat with experts

Lifecycle 360 is a complimentary value-added service for all Data#3 customers, and is also available as a paid subscription to non-Data#3 customers.

See what you can do with Lifecycle 360

Track Assets

No more sifting through disparate spreadsheets to locate devices, warranties and support entitlements

Full Visibility

View your open cases and multi-vendor technology spread. Ascertain maintenance and subscription statistics in one single view

Self Service

Capture device data even for devices not purchased from Data#3. Easily
add or import device and subscription information

100% Vendor Backed

All Data#3 maintenance contracts are 100% vendor backed


Smarter Support

Simplify case management and fast-track support to the right team to provide the resolution you need

Inbuilt Security

Multifactor authentication support, backed by Azure’s global network security features

Live Help

Connect with our Customer Success Engineers via Live Chat for a fast
and seamless resolution

Vendor Integrations

Seamless integration with Genesys Predictive Engagement, Cisco Webex Teams and ServiceNow platforms

Manage from Anywhere

Access your key infrastructure information – from anywhere, on any device

Budget with Confidence

View indicative budget advice for contract renewals at any point in time

Lifecycle Management

Reduce expenditure by identifying the most economical time to replace, renew or update

Contract Management

Understand timeframes and end dates for support contracts, and manage accordingly

“Data#3 Maintenance Services have saved Holcim time and money by continually providing high quality data in the preparation stages of a solution and this saves Holcim from having to spend additional resources in validation and fact finding.”

– Andrew Hiscox, IT Operations Manager, Holcim Australia

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700+

Customers

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800k+

Managed Assets

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1,200+

Support Cases

Maintenance Reimagined

Let us help you end the frustrations, inefficiencies and ambiguity in your infrastructure and support maintenance. Lifecycle 360 is the industry’s only solution designed to simplify infrastructure maintenance and contract management across vendors. It will revolutionise your vendor support and ensure you maximise infrastructure investments while mitigating service availability risk.

Join hundreds of Data#3 customers already leveraging this solution and simply your infrastructure management today. Contact your Data#3 account manager or submit an enquiry below to request more information.

Ask about Lifecycle 360

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