Your Infrastructure Insight
Take control of your IT infrastructure
Ensuring that your hardware, maintenance and subscriptions are supported and secure can be a full-time job. Data#3’s Lifecycle 360 (previously known as The Data#3 Hub) gives you visibility and control throughout the asset lifecycle, so you’ll never lose hardware, miss an upgrade or let a support contract lapse again.
Lifecycle 360, from Data#3: Your Infrastructure Insight.
Lifecycle 360 puts our customer needs first
Data#3’s Lifecycle 360 is the next step in the evolution of the Data#3 Hub. Created in 2015, the Hub was born out of the need to help our customers simplify infrastructure maintenance and contract management across vendors. Today, Lifecycle 360 offers a rich, insight-driven platform experience, enabling users to maximise their investment in IT hardware, maintenance and subscriptions.
- Stop wasting time searching for information scattered across systems
- Proactively maximise infrastructure lifecycles
- Mitigate service availability risk in aging infrastructure
- Simplify and accelerate the support process
- Access pricing, budgeting advice and live chat with experts
Lifecycle 360 is a complimentary value-added service for all Data#3 customers, and is also available as a paid subscription to non-Data#3 customers.
See what you can do with Lifecycle 360
Track Assets
No more sifting through disparate spreadsheets to locate devices, warranties and support entitlements
Full Visibility
View your open cases and multi-vendor technology spread. Ascertain maintenance and subscription statistics in one single view
Self Service
Capture device data even for devices not purchased from Data#3. Easily
add or import device and subscription information
100% Vendor Backed
All Data#3 maintenance contracts are 100% vendor backed
Smarter Support
Simplify case management and fast-track support to the right team to provide the resolution you need
Inbuilt Security
Multifactor authentication support, backed by Azure’s global network security features
Live Help
Connect with our Customer Success Engineers via Live Chat for a fast
and seamless resolution
Vendor Integrations
Seamless integration with Genesys Predictive Engagement, Cisco Webex Teams and ServiceNow platforms
Manage from Anywhere
Access your key infrastructure information – from anywhere, on any device
Budget with Confidence
View indicative budget advice for contract renewals at any point in time
Lifecycle Management
Reduce expenditure by identifying the most economical time to replace, renew or update
Contract Management
Understand timeframes and end dates for support contracts, and manage accordingly
700+
Customers
800k+
Managed Assets
1,200+
Support Cases
Maintenance Reimagined
Let us help you end the frustrations, inefficiencies and ambiguity in your infrastructure and support maintenance. Lifecycle 360 is the industry’s only solution designed to simplify infrastructure maintenance and contract management across vendors. It will revolutionise your vendor support and ensure you maximise infrastructure investments while mitigating service availability risk.
Join hundreds of Data#3 customers already leveraging this solution and simply your infrastructure management today. Contact your Data#3 account manager or submit an enquiry below to request more information.
