fbpx
Share

Workspace Services & Workspace Delivery – The engine room of mobility

By David Barclay, National Practice Manager, Data#3

The challenge that I hear regularly when it comes to enterprise mobility is “where do I start?” Once you have an understanding of what true enterprise mobility means to your organisation and what it can deliver, you start to realise how big the challenge can be.

To help answer this question, Data#3 developed a mobility framework that breaks out the core components of a mobility solution to help guide your thinking, showing you where to start and how to proceed.

In a previous post, we’ve discussed the users and devices layers of this framework. What differentiates traditional Mobile Device Management (MDM) based approaches and enterprise mobility lies in the Workspace Services and Workspace Delivery layers – these are the engine rooms of enterprise mobility.

Workspace Services provides an abstraction layer between your users and the complexity of IT needed to support mobility. It provides a consistent, device independent, unified experience to support day-to-day activities.

It is based on four key components:

  • Content: how you present all the information users need whilst taking into account what should or shouldn’t be accessible.
  • Service Catalogue: how do you deliver the applications and services to a user
  • Collaboration: how information is used to enable collaboration without breaching security rules
  • Identity & Authentication: the security that follows the user and information (not the device) without getting in the way of day-to-day productivity.

To be able to deliver these services, you need to understand the Workspace Delivery layer – the underlying technology that makes these services accessible. It includes physical and virtual desktops (VDI), application virtualisation, SaaS, application remoting and mobile apps.

The elements of the Workspace Delivery layer are not in isolation of each other. You can combine various technologies depending on your environment, including business or application requirements – such as a remoted application within a VDI session.

A well constructed Workspace Delivery layer allows you to cater for different user scenarios that take into account what they need to do and how they need to access it – within the context of where they’re accessing it from. You can take hosted applications or virtual applications (including legacy apps if needed) and deliver them side by side with mobile apps so the user experience is immersive and seamless.

It’s important to note though that you don’t necessarily need to implement all the components of these layers in your mobility solution. Our framework defines an overall, best-practice approach that you can use to compare against your current investments, technology and strategy to identify gaps – you can then decide how to address those gaps.

The framework provides a very structured, methodical approach to understanding what enterprise mobility can do, how to get started and how to deliver an optimal outcome.

To learn more about the Data#3 Mobility framework visit https://data3.com/theanywhereworkplace/

Tags: Enterprise Mobility, Mobility, The Anywhere Workplace

Featured

Related

Webinar: Data#3 Licensing Update and Microsoft 365 A5 Deep Dive
Data#3 Licensing Update and Microsoft 365 A5 Deep Dive

During the recent ISQ IT Managers forum, many schools expressed strong interest in a follow-up session on Microsoft 365…

eBook-HP-Services-22-Card
Managing device fleets in a hybrid ecosystem

HP Device Services, delivered by Data#3, provide best-in-class endpoint management services to optimise today’s evolving workplace. Your organisation is…

Cisco-Meraki-Smart-Spaces
Smart Space Technology is Leading the Fightback Against Rising Energy Costs

Just as the country hit winter, and even Queenslanders were spotted wearing long sleeves, the prospect of power…

Data#3 named worldwide Microsoft Surface+ Partner of the Year
Data#3 named worldwide Microsoft Surface+ Partner of the Year

July 19, 2022; Brisbane, Australia: Leading Australian technology services and solutions provider, Data#3, is delighted to announce that it has…

Data#3 appoints John Tan to CCO
Data#3 appoints John Tan to newly created Chief Customer Officer position

July 13, 2022; Brisbane, Australia: Leading Australian technology services and solutions provider, Data#3, is delighted to announce that it has…

Data#3 selected as a preferred supplier for WA Government devices panel
Data#3 selected as a preferred supplier for WA Government devices panel

July 05, 2022; Perth, Australia: Leading Australian technology services and solutions provider, Data#3, today announced that it has been appointed…

HP-Dragonfly-G3-Blog-Card
Raising the bar: HP’s Elite Dragonfly G3 laptop hits new heights

Previous generations of HP Elite Dragonfly laptops have established their position as star performers that live up to their good…

Data#3 Attains Dell Technologies Channel Services Delivery Excellence Award for 2022
Data#3 Attains Dell Technologies Channel Services Delivery Excellence Award for 2022

June 30, 2022; Brisbane, Australia: Leading Australian technology services and solutions provider, Data#3, is proud to announce that it has…