Microsoft Teams Operator Connect a powerful solution that simplifies enterprise voice

Deliver seamless, scalable communications that work anywhere your teams do. Microsoft Teams is the workplace hub for collaboration, and now, with Operator Connect, it’s also your gateway to enterprise voice.

Operator Connect for Microsoft Teams is a cloud-based telephony solution that allows businesses to connect to the public switched telephone network (PSTN). By partnering with Data#3 as your PSTN provider to leverage Symbio from within the Microsoft Teams Admin Centre, you can provision and manage your phone numbers natively, within the Microsoft ecosystem.

Symbio: A Microsoft Teams certified operator

As a Microsoft-certified Operator, Symbio enables PSTN calling for Microsoft Teams via Operator Connect in Australia, New Zealand and Singapore delivering a robust enterprise-grade voice service using Symbio’s multi-regional network. Symbio’s Operator Connect for Microsoft Teams allows you to choose Symbio as your voice carrier provider and manage Microsoft Teams Calling all from within the Microsoft Teams Admin Centre.

Why choose Microsoft Teams Operator Connect

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Simplified IT

No coding or technical expertise required. Managed everything within the Microsoft Teams Admin Centre.

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Managed infrastructure

PSTN services and Session Border Controllers (SBCs) provided and managed for your on-premises infrastructure.

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Enhanced reliability

Direct peering via Microsoft Azure creates a one-to-one network connection, ensuring low latency, high voice quality, and dependable uptime across every call.

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Robust support

Technical support and shared SLAs to improve support service.

Experience the next-generation of workplace communication with Data#3 and Symbio

As Microsoft’s largest Australian partner, Data#3, together with Symbio, a Microsoft Teams Certified Operator, delivers enterprise-grade voice services for Microsoft Teams through Operator Connect.

Partnering with Symbio, a Microsoft-certified Operator, Data#3 enables Australian organisations to unlock reliable PSTN calling via Symbio’s robust, multi-regional network. Managed directly within the Teams Admin Centre and supported by Data#3’s professional services team, this solution ensures seamless deployment and ongoing performance.

Together, Data#3 and Symbio provide a secure, scalable, and fully supported cloud calling solution that modernises communication and empowers teams to connect and collaborate with confidence.

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Global reach for international calls

For calls that traverse international boundaries, our network offers global connectivity ensuring that international calls are agile, with minimal delays and high-quality connections.

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Peace of mind with carrier-grade voice

Symbio own and operate a Tier 1 domestic and international voice network that connects all call collection zones in Australia, New Zealand, and Singapore, and extends globally through our international carrier partners and all major local providers, enabling national and international calling and number porting.

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Quality of Service (QoS) prioritisation

Symbio’s network prioritises voice traffic, ensuring optimal quality of service, minimising latency, and ensuring crystal-clear voice communication.

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Easy number porting and ordering

Easily port existing numbers or order new ones, with support for Australian and New Zealand geographic numbers and Series 6 numbers in Singapore.

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Trusted and relied upon everyday

Trusted by government, enterprise, and leading technology partners for reliable connectivity and superior call performance.

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Redundancy and call continuity

In the event of network issues or disruptions, our network redundancy ensures call continuity, and seamless call redirections if the need arises.

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Managed Infrastructure

We take care of PSTN connectivity and Session Border Controllers (SBCs) in the cloud. No physical hardware or complex SIP configuration is needed.

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Proactive monitoring and troubleshooting

Proactive monitoring tools that detect and address issues promptly minimising downtime and swiftly resolving potential challenges before they impact call quality.

Are you ready to get started with Microsoft Teams Operator Connect?

Whether your goal is to enhance calling, streamline meetings, or create a unified collaboration experience, Data#3 and Symbio deliver enterprise-grade reliability backed by local expertise to keep your teams productive today and ready for tomorrow.

If you’re interested in a trial or assessment, contact Data#3’s team of specialists to learn how Microsoft Teams Operator Connect can transform the way your organisation connects and communicates.

Information provided within this form will be handled in accordance with our privacy statement.

Empowering enterprise communication with Cisco Webex Cloud Connected PSTN (CCP)

Webex Calling and Webex Contact Center run on Cisco’s highly available global cloud, designed to support hybrid deployments. With Cisco Webex Cloud Connected public switched telephone network (PSTN), you can choose which sites or regions adopt cloud-based PSTN first, while maintaining your existing setup in others. This phased approach gives you the flexibility to modernise at your own pace, without disrupting business operations.

CCP is particularly effective for multi-site and multi-national organisations that want centralised control without the complexity of managing voice infrastructure across locations. CCP gives your business a simpler, smarter way to manage phone systems across multiple locations, without on-premises infrastructure. Webex CCP provides a low-touch, scalable alternative to managing SIP trunks, Cisco CUBEs or other Session Border Controllers (SBCs) at each site, empowering you to move away from legacy phone systems.

Symbio: A Cisco certified provider

As a Cisco-certified provider, Symbio enables PSTN calling for Webex Calling and Webex Contact Center via Cloud Connected PSTN in Australia, New Zealand and Singapore, delivering a robust enterprise-grade voice service using Symbio’s multi-regional network. Symbio’s Cloud Connected PSTN for Webex Calling allows you to choose Symbio as your voice carrier provider and manage Webex Calling all from within the Webex Control Hub.

Why choose Cisco Webex Cloud Connected PSTN

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Seamless integration

Combine calling, messaging, and meetings within Webex platforms.

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Simplified management

Centralised administration to manage calling services directly from the Webex Control Hub.

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Enhanced reliability

Direct peering with certified providers to ensure high-quality voice connections.

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Robust support

Technical support and shared service level agreements to improve support service.

Modernise your Cisco Webex Calling with Data#3 and Symbio

As a Cisco Gold Certified Partner in Australia, Data#3, together with Symbio, a Cisco-certified provider, delivers enterprise-grade voice services for Webex Calling through Cloud Connected PSTN.

Partnering with Symbio, Data#3 enables Australian organisations to access reliable PSTN calling via Symbio’s robust, multi-regional network. Managed directly within the Webex Control Hub and supported by Data#3’s Cisco professional services team, this solution ensures seamless deployment and ongoing performance.

Together, Data#3 and Symbio provide a secure, scalable, and fully supported cloud calling solution that modernises communication and empowers teams to connect and collaborate with confidence.

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Global reach for international calls

For calls that traverse international boundaries, our network offers global connectivity ensuring that international calls are agile, with minimal delays and high-quality connections.

icon

Peace of mind with carrier-grade voice

Symbio own and operate a Tier 1 domestic and international voice network that connects all call collection zones in Australia, New Zealand, and Singapore, and extends globally through our international carrier partners and all major local providers, enabling national and international calling and number porting.

icon

Quality of Service (QoS) prioritisation

Symbio’s network prioritises voice traffic, ensuring optimal quality of service, minimising latency, and ensuring crystal-clear voice communication.

icon

Easy number porting and ordering

Easily port existing numbers or order new ones, with support for Australian and New Zealand geographic numbers and Series 6 numbers in Singapore.

icon

Trusted and relied upon everyday

Trusted by government, enterprise, and leading technology partners for reliable connectivity and superior call performance.

icon

Redundancy and call continuity

In the event of network issues or disruptions, our network redundancy ensures call continuity, and seamless call redirections if the need arises.

icon

Managed Infrastructure

We take care of PSTN connectivity and Session Border Controllers (SBCs) in the cloud. No physical hardware or complex SIP configuration is needed.

icon

Proactive monitoring and troubleshooting

Proactive monitoring tools that detect and address issues promptly minimising downtime and swiftly resolving potential challenges before they impact call quality.

Are you ready to get started with Cisco Webex Cloud Connected PSTN?

Whether your goal is to enhance calling, streamline meetings, or create a unified collaboration experience, Data#3 and Symbio deliver enterprise-grade reliability backed by local expertise to keep your teams productive today and ready for tomorrow.

If you’re interested in a trial or assessment, contact Data#3’s team of specialists to learn how Cisco Webex Cloud Connected PSTN can strengthen connectivity and support smarter communication across your organisation.

Information provided within this form will be handled in accordance with our privacy statement.

Unlock smarter document workflows with Data#3 and Adobe

As Australia’s largest Adobe Platinum Partner for over 30 years, Data#3 helps organisations move from Acrobat Pro to Acrobat Studio, Adobe’s AI-powered productivity platform. The result? Faster insights, simpler collaboration, and more time to focus on what matters mo 

Adobe Acrobat Studio transforms how your organisation creates, collaborates, and communicates. Built on the trusted foundation of Acrobat and powered by Adobe’s enterprise-grade AI, Acrobat Studio bridges gaps with intelligent automation and seamless integration, empowering your people to focus on what matters most. 

Experience the future of intelligent work with Adobe Acrobat Studio. 

Book your demo with a Data#3 Adobe Specialist today and see how efficiency, creativity and innovation come together to transform the way your organisation works. 

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Adobe 

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Discover the difference: Acrobat Studio vs. Acrobat Pro 

Adobe Acrobat Studio builds on the Acrobat Pro you already know and trust, taking your document workflows to a new level of intelligence and efficiency. It combines the proven power of Acrobat with advanced AI features, collaborative workspaces and tailored assistant

 

Feature Acrobat Pro Acrobat Studio
Core PDF tools
AI Assistant • Summarisation, Q&A, insights
PDF Spaces (100 files) • Collaborative workspaces
Role-based AI personas • Analyst, instructor, custom roles
Adobe Express Premium • Create branded content and presentations
Generative AI (Firefly) • Visual creation for marketing and reports
Enterprise security controls • AI toggle for compliance
ROI impact Standard Up to 415% over three years (Forrester)

 


Benefits

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All-in-one, AI-powered platform for smarter document workflows
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Secure, centralised collaboration for teams and partners
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On-brand content at enterprise scale
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Simplified toolsets and measurable ROI
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Enterprise-grade security and commercially safe AI

Contact us

See Acrobat Studio in action today 

Unlock the art of the possible with Adobe Acrobat Studio. Talk to a Data#3 and Adobe Specialist today 

Contact us 

Information provided within this form will be handled in accordance with our privacy statement.

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AI driven Cisco observability. Delivered in a fraction of the time.

Agent Smith™ is Data#3’s proprietary AI powered solution for rapidly building production ready Splunk environments for Cisco infrastructure.

Trained to develop Splunk solutions for Cisco networks, Agent Smith transforms natural language requirements into complete Splunk implementations, dramatically reducing complexity, delivery time and cost.

What often takes eight to 12 weeks can now be delivered in one to two weeks, without compromising quality or operational readiness.

 

Who it’s for

  • Network and IT operations leaders requiring service centric visibility across Cisco infrastructure.
  • Organisations adopting Splunk for Cisco WAN, LAN, wireless, and security environments.
  • Enterprises seeking faster outcomes without extended consulting timelines.

Enquire now to see Agent Smith™ in action.

In partnership with

Why Agent Smith™

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Faster time to value

Production ready Splunk intelligence in a fraction of traditional timelines – often a 60 to 70 per cent reduction in implementation effort.

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Consistent, enterprise grade quality

Repeatable best practices, automated validation and reduced configuration drift.

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Expertise embedded

Captures deep Splunk intelligence and Cisco knowledge without reliance on scarce specialists.

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Prototype to production

Ideal for rapid proof of value engagements that scale cleanly into full enterprise deployments.

What Agent Smith™ delivers

Agent Smith generates a full Splunk implementation tailored to Cisco environments, including:

  • Service definitions for WAN, LAN, wireless and security domains
  • Cisco optimised KPIs with validated SPL searches
  • Topology aware glass tables for executive and NOC views
  • Correlation searches and notable event logic
  • Data ingestion and parsing configurations for Cisco telemetry
  • API clients, deployment scripts and Git-based configuration management.

All outputs are compatible with Splunk Cloud and Splunk Enterprise.

Get started

Discover how Agent Smith™ can accelerate your Splunk deployment and deliver immediate operational value.

 

Information provided within this form will be handled in accordance with our privacy statement.

A customised security design session for your hybrid IT environment

The Cisco Hybrid Mesh Firewall (HMF) Design Clinic is a two-and-a-half to four-hour collaborative workshop where Data#3 and Cisco specialists work with you to design a tailored security framework that focuses on up to four key areas relevant to segmentation.

 

This clinic is ideal for teams looking to solve challenges such as:

  • Isolating critical systems without affecting performance
  • Managing complex data centre traffic flows
  • Securing AI workloads at scale
  • Improving defence against advanced and encrypted threats.

 

What you’ll walk away with:

  • A customised security and segmentation design aligned to your environment
  • Prioritised use cases and recommended architecture
  • A clear roadmap for implementing Cisco Hybrid Mesh Firewall capabilities.

In partnership with

Benefits

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Network Segmentation

Create secure perimeters around critical assets, enable granular access controls, and maintain network performance across on-prem, hybrid cloud and OT environments.

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Macro and Micro Segmentation

Define workload-level segmentation to protect applications and systems while enabling scalable least-privilege access.

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AI Security

Identify AI assets and implement runtime protections to safeguard machine learning pipelines and reduce model-related risks.

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Threat Detection and Exploit Protection

Enhance threat visibility and response with integrated threat intelligence, ML-driven detection, and risk-based decryption.

Book your design clinic

Take the next step in strengthening your security architecture.

Information provided within this form will be handled in accordance with our privacy statement.

See and secure your cloud, uncover risks, protect assets, and strengthen posture.

Do you know your organisation’s security vulnerabilities across multi-cloud environments including Virtual Machine’s (VMs), databases, Microsoft Azure storage and more? Are you aware of the number of suspected authentication activities across Azure and other cloud platforms? How confident are you in your organisation’s cloud security posture?

The Cloud Security Envisioning Workshop is a guided engagement designed to help your organisation understand, assess, and strengthen cloud security across Azure and multi-cloud environments. Leveraging Microsoft security tools and expert guidance, we help you identify risks, protect your critical assets, and develop a strategy to enhance your cloud security posture.

In partnership with

Benefits

This workshop will help you:

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Gain visibility into immediate and emerging cloud security threats.
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Identify and prioritise vulnerabilities and misconfigurations across Azure and multi-cloud environments.
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Receive actionable, expert-backed recommendations to mitigate risks and improve security posture.
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Build a long-term security strategy with Microsoft guidance tailored to your organisation.

Process

How It Works

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1. Understand your environment

We work with your team to understand business priorities, technology environment, and cloud adoption strategies.

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2. Identify risks

Our experts uncover current and potential threats, including vulnerabilities, misconfigurations, and suspicious activities, before they impact your organisation.

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3. Solution mapping

We demonstrate relevant Microsoft security solutions, including Azure and multi-cloud protections, AI, and automation tools.

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4. Action plan

Define clear, actionable next steps to strengthen cloud security, improve compliance, and reduce risk.


Learn more about our workshop

See and secure your cloud, uncover risks, protect assets, and strengthen posture.

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Cloud Security Envisioning Workshop

Download Brochure

To learn more about our Microsoft Security workshops and see if they’re the right fit for your organisation, download our brochure via the button.

View Flyer

Book your Cloud Security Envisioning Workshop today

Protect your organisation’s cloud assets and transform your multi-cloud security strategy. As a trusted Microsoft partner, Data#3 delivers fully funded workshops for eligible organisations using Microsoft technologies.

Information provided within this form will be handled in accordance with our privacy statement.

*Workshops are fully funded by Microsoft. Eligibility is determined by Microsoft. Workshops provide detailed insights within a defined scope; any requests outside scope may incur costs, which will always be communicated in advance.

Discover the power of Azure Local on Dell Technologies

To help customers experience the real-world value of Azure Local, Data#3 operates a live Azure Local demonstration environment. This environment is powered by a 3-node Dell PowerEdge AX-760 cluster, built specifically for Microsoft Azure Local. All demos are delivered live, running directly on this platform, offering customers a true enterprise-grade immersion into Azure Local. 


Scenarios

Choose from seven real-world scenarios, including

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Automated VM provisioning with dynamic IP and guest configuration
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Hybrid workflow automation using Logic Apps
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VM inventory and performance monitoring
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SQL Database as-a-Service on-premises
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Azure Virtual Desktop hosted onsite
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Disaster recovery simulation using Azure Site Recovery
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SQL Always On HA for mission-critical resilience

Scenario Summary

Automated VM provisioning

Lightning-fast provisioning with guest management, automated IP configuration, and single-command deployment. 

Logic Apps integration

Connect on-premises and cloud systems with real-time business workflows triggered via HTTP endpoints and built with complex logic. 

VM inventory and monitoring

Track real-time VM status, utilisation metrics and configuration changes with automated health reports. 

SQL database as a service

Deploy SQL Server 2022, automate backup and scaling, and optimise performance in a self-service model. 

Azure Virtual Desktop

Deploy multi-session Windows 11 desktops, manage user profiles with FSLogix, and stream apps securely. 

Disaster recovery testing

Run automated DR tests with Azure Site Recovery, validating failover and capturing RTO/RPO metrics. 

SQL high availability

Achieve zero downtime with Alwayson Availability Groups and automatic failover for enterprise SQL clusters. 


Azure Local

Bring Azure services into your data centre with a consistent, secure and hybrid experience.

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Discover the power of Azure in your environment

Designed for organisations requiring low latency, compliance, and full control over their infrastructure, Azure Local enables seamless integration between public cloud and on-premises resources, delivering cloud services like Kubernetes, Logic Apps, SQL, and Azure Virtual Desktop on-premises.

Built on production-grade infrastructure, Azure Local allows you to modernise applications, run AI at the edge, and maintain governance and performance, all within your data centre.

Learn more

Data#3 has been a strategic Microsoft partner since 1994 and is now Australia’s largest and most certified partner. With expertise across AzureMicrosoft 365business applicationsdevices, and end-to-end services, we design and deliver modern architectures that meet today’s business demands.

As a member of the AI Cloud Partner Program and an Azure Expert MSP, we hold all Solution Partner designations, eleven advanced specialisations, and sit on five global Partner Advisory Councils.

Our cloud adoption framework accelerates AI readiness by optimising infrastructure, modernising applications, and integrating AI to boost performance and efficiency. Aligned with Microsoft’s Well-Architected and Cloud Adoption Frameworks, our certified services deliver predictable, consistent results.

Contact us

Book a guided live demo and choose from seven real-world hybrid scenarios that represent practical solutions to the infrastructure challenges faced by Australian organisations today.

Information provided within this form will be handled in accordance with our privacy statement.

Modernise security operations for today’s evolving threats.

Traditional security tools can’t keep pace with the sophistication of modern attacks. The Data#3 and Microsoft Modern SecOps Envisioning Workshop helps your organisation modernise security operations with Microsoft Sentinel and Extended Detection and Response (XDR), enabling unified threat detection, response, and 24/7 monitoring.

Gain complete visibility across your environment and equip your team to proactively detect, prioritise, and respond to risks all within a single, integrated platform.

Book your free workshop* to see how Microsoft 365 can modernise your workplace, benchmark your threat protection posture, and maximise your existing Microsoft investments.

In partnership with

Benefits

What you’ll achieve:

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Full visibility of critical data and security events across your environment in one place.
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Proactive threat detection to identify and prioritise risks before they affect your business.
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Faster response readiness so you can develop strategies to contain and remediate threats quickly.
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Actionable roadmap with a tailored plan to strengthen your security posture and optimise Microsoft 365.

Process

How It Works

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1. Deep understanding

We work with your organisation to understand strategic objectives, business priorities, and key influences on your technology environment.

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2. Uncover risks

Identify current and potential threats across IT, data, email, and identity. Our team helps uncover vulnerabilities before they impact your organisation.

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3. Solution mapping

Through presentations and immersive experiences, we introduce Microsoft 365 solutions relevant to your environment.

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4. Action plan

Define actionable next steps to adopt and deploy Microsoft 365 effectively, improving protection, efficiency, and scalability.


Learn more about our workshop

Gain a bird’s-eye view across your enterprise with SIEM for a modern world.

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Modern SecOps Envisioning Workshop

Download Brochure

To learn more about our Microsoft Security workshops and see if they’re the right fit for your organisation, download our brochure via the button.

Download brochure

Protect your organisation and transform your Microsoft ecosystem

Book your Modern SecOps Envisioning Workshop today with Data#3 and discover how our expert team can help you secure your cloud, data, identity, infrastructure, and endpoints, while providing advanced security monitoring and analytics.

Information provided within this form will be handled in accordance with our privacy statement.

*Workshops are fully funded by Microsoft. Eligibility is determined by Microsoft. Workshops provide detailed insights within a defined scope; any requests outside scope may incur costs, which will always be communicated in advance.

Turn insights into action against modern threats.

Delivered by Data#3, this interactive session helps your organisation identify, defend, and respond to threats across endpoints, identities, and applications. Leveraging Microsoft 365 Defender and related solutions, our experts provide actionable insights to enhance your security posture.

We’ll also help you identify risks, optimise licensing, and design strategies to strengthen your Microsoft 365 environment. Learn how AI and automation can enhance protection, improve efficiency, and support growth in a rapidly changing landscape.

Book your free workshop* to see how Microsoft 365 can modernise your workplace, benchmark your threat protection posture, and maximise your existing Microsoft investments.

In partnership with

Benefits

This workshop will help you:

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Gain visibility into current and emerging threats.
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Improve protection across email, endpoints, and cloud applications.
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Build a practical, expert-backed plan to manage threats and optimise Microsoft 365.
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Understand how AI and automation can enhance threat detection and response.

Process

How It Works

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1. Deep understanding

We work with yourorganisation to understand strategic objectives, business priorities, and key influences on your technology environment.

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2. Uncover risks

Identify current and potential threats across IT, data, email, and identity. Our team helps uncover vulnerabilities before they impact your organisation.

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3. Solution mapping

Through presentations and immersive experiences, we introduce Microsoft 365 solutions relevant to your environment.

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4. Action plan

Define actionable next steps to adopt and deploy Microsoft 365 effectively, improving protection, efficiency, and scalability.


Learn more about our workshop

Learn how to put next-generation Microsoft Security tools to work for you.

Generic Technology 21
Threat Protection Envisioning Workshop

Download Brochure

To learn more about our Microsoft Security workshops and see if they’re the right fit for your organisation, download our brochure via the button.

Download brochure

Protect your organisation and transform your Microsoft ecosystem

Book your workshop today with Data#3. As Australia’s largest Microsoft security partner, for a Threat Protection Envisioning Workshop and discover how our expert team can help you secure your cloud, data, identity, infrastructure, and endpoints, while providing advanced security monitoring and analytics.

Information provided within this form will be handled in accordance with our privacy statement.

*Workshops are fully funded by Microsoft. Eligibility is determined by Microsoft. Workshops provide detailed insights within a defined scope; any requests outside scope may incur costs, which will always be communicated in advance.