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Unlock the power of Microsoft Business Applications

January 1, 2026
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December 31, 2026

Unlock the power of Microsoft Business Applications with Data#3.

Whether you are new to Microsoft Business Applications or looking to maximise the value of your existing investment, Data#3 provides comprehensive support services designed to keep your environment running smoothly and securely.

Data#3’s Microsoft Business Applications Support Services cover Dynamics 365 (CRM) and Microsoft Power Platform, providing expert assistance, proactive guidance and reliable issue resolution. With a dedicated engagement team, flexible service options and access to certified specialists, Data#3 helps organisations maintain operational continuity while unlocking the full potential of their Microsoft platforms.

The service supports day-to-day troubleshooting, configuration advice and governance requirements as well as strategic guidance to help your Business Applications environment keep pace with your organisation as your needs change.

Reliable support designed to maximise the value of your Microsoft investment.

Data#3’s Microsoft Business Applications Support Services are designed to reduce operational risk, improve productivity and ensure organisations gain the most value from their Dynamics 365 and Power Platform environments, including benefits such as:

Comprehensive Microsoft Business Applications support

  • Full support coverage across Dynamics 365 (CRM) and Power Platform.
  • Rapid response and resolution for service interruptions.
  • Basic troubleshooting to advanced application guidance, configuration and customisations.
  • Peace of mind with services covered under a 30-day services warranty.
  • Proactive guidance on new features, updates and security patches.
  • Direct escalation path to Microsoft Premier Support for Software as a Service (SaaS) issues that may arise.

Flexible and transparent service delivery

  • Competitive pricing model ensuring customers only pay for the support effort required.
  • Service tailored to customer requirements, including regular governance and progress meetings.
  • Integration with ServiceNow for streamlined ticket management, visibility and resolution.

On-shore expertise you can rely on

  • Access to Australia-based technical specialists.
  • Option for onsite support where required.
  • Fast expert assistance from highly experienced consultants and engineers who hold current industry certifications in Dynamics 365 CRM, Power Platform, Azure, project management and ITIL.

Engagement management and governance

  • A dedicated Engagement Manager acts as the single point of contact for all service queries and escalations.
  • Proactive risk management, adaptive leadership and tailored reporting to optimise service outcomes.
  • Governance oversight to ensure quality, budget alignment and timely service delivery.

Productivity and operational continuity

  • Rapid issue resolution to minimise downtime.
  • Increased stability across critical business systems.
  • Greater utilisation of Microsoft Business Applications capabilities to drive operational efficiency.

Consistent, scalable support for organisations running Microsoft Business Applications.

These services are suited for those who:

  • Use Dynamics 365 CRM or Microsoft Power Platform and require expert operational support.
  • Want to optimise and extend their existing Microsoft investment.
  • Require fast access to certified Microsoft specialists.
  • Need structured governance and service management around their Business Application environments.
  • Want a trusted partner to assist with ongoing platform management, optimisation and troubleshooting.

A structured support engagement designed around your needs.

Data#3’s support model combines responsive technical assistance with proactive service management to ensure consistent, high-quality outcomes.

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Engagement onboarding

Your environment and service requirements are reviewed and documented, ensuring support processes align with your operational needs.

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Dedicated engagement management

A dedicated Engagement Manager is assigned to oversee the service, act as a single point of contact and provide governance across service delivery.

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Ongoing support and optimisation

Our certified specialists provide day-to-day assistance like troubleshooting, configuration guidance and technical advisory services to keep your Business Application environment running efficiently.

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Governance and service reviews

Regular governance meetings provide visibility into service performance, progress and opportunities for improvement.

Let Microsoft’s largest Australian business partner support your environment.

Our deep capability across the Microsoft ecosystem, scale, experience and certified expertise allow us to support customers throughout the entire lifecycle of Microsoft technologies. This covers everything from selection and deployment through to optimisation, management and security.

Organisations across Australia trust Data#3 to deliver the expertise, reliability and service quality required to maximise their Microsoft investments.

Contact us

Let Data#3’s Microsoft Business Applications Support Services help you maintain operational continuity while unlocking the full potential of Dynamics 365 (CRM) and Microsoft Power Platform.

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