Share

Data#3 Delivers Enhanced Digital Experience for Edith Cowan University, Secures Network Managed Services Renewal

Leading Australian technology services and solutions provider, Data#3, today announced that it has secured the renewal of a network managed services contract for Edith Cowan University (ECU).

The extension of a long-term strategic partnership with ECU, Data#3 has secured the renewal of the network managed services agreement, expanding the managed services scope to also include managed security firewall services.

To date, Data#3’s facilitation of the managed services agreement has been recognised by ECU as unparalleled, resulting in overachievement on service level agreements and notably high levels of customer satisfaction.

Through the current agreement, Data#3 has implemented a number of initiatives to deliver a modernisation solution for the university’s network management, resulting in significant benefits and an enhanced digital experience.

With the increased demand for remote learning solutions, network security management has emerged as a key priority to ensure a sustained delivery of the university’s diverse learning portfolio.

“To secure this renewal is a significant achievement for Data#3’s managed services team,” said Kingsley McGarrigle, State General Manager- WA for Data#3. “Our partnership with Edith Cowan University has been an ongoing collaborative relationship, and we look forward to driving continued results.”

“As a managed services and technology partner, Data#3 has demonstrated significant expertise in delivering an enhanced digital experience for the university’s network requirements,” said Vito Forte, Director and Chief Information Officer at ECU. “We are pleased to continue our partnership with Data#3, and together drive transformative learning experiences for ECU students in conjunction with enhanced staff experiences.”

Data#3 Chief Executive Officer and Managing Director, Laurence Baynham, commented, “Data#3’s successful renewal is testament to our skills and operational capability in the managed services team. Driving digital innovation across education institutions is a key focus for our business, and we look forward to the continued relationship with ECU, who are considered one of Australia’s most progressive and dynamic universities.”

Delivering courses across three campuses in Western Australia, ECU provides tuition to over 30,000 students each year, including 6,000 international students from more than 100 countries.

Tags: Connectivity, Education, Managed Firewall, Managed Services, Networking, Networking as a Service, Remote Learning, Tertiary Education

Featured

Subscribe to our blog

Related

Customer Story: A Managed Services Case Study

Managed Services Partnership with Data#3 Breathes New Energy into IT Outcomes Objective After struggling to find a managed service provider…

Introducing Lifecycle 360
Introducing Lifecycle 360: How Customers Helped Reimagine the Data#3 Hub

In 2015, when the Data#3 Hub was launched, the world was a very different place. The term “COVID-19” had never…

Data#3 Delivers Enhanced Digital Experience for Edith Cowan University, Secures Network Managed Services Renewal

Leading Australian technology services and solutions provider, Data#3, today announced that it has secured the renewal of a network…

Business Intelligence, Artificial Intelligence, but what about Technology Intelligence?

If you were to search the internet for the term “Business Intelligence” (BI), the results would likely provide something along…

Case Study - Uniting Vic.Tas
Customer Story: Uniting Vic.Tas

Uniting Vic.Tas Gains 24/7 Performance with Citrix on Azure Managed Service from Data#3 Objective Uniting’s mission is to provide care…

Technology Intelligence Solutions: The End of Technology Waste

Effective management of an organisation’s IT depends on full visibility, but this remains a challenge for many IT leaders. More…

5 questions to ask your Azure Managed Services provider
5 questions to ask your Azure Managed Services provider

IDC expect that 30% of high-demand roles for emerging technologies will go unfilled until 2022. The research highlights there is…

Blog Card Optimising your Azure Environment Infographic
8 tips for optimising your Azure environment

95% of Azure cloud customers have room for improvement Microsoft Azure remains the fastest growing public cloud1 – and for…