Deliver seamless, scalable communications that work anywhere your teams do. Microsoft Teams is the workplace hub for collaboration, and now, with Operator Connect, it’s also your gateway to enterprise voice.
Operator Connect for Microsoft Teams is a cloud-based telephony solution that allows businesses to connect to the public switched telephone network (PSTN). By partnering with Data#3 as your PSTN provider to leverage Symbio from within the Microsoft Teams Admin Centre, you can provision and manage your phone numbers natively, within the Microsoft ecosystem.
Symbio: A Microsoft Teams certified operator
As a Microsoft-certified Operator, Symbio enables PSTN calling for Microsoft Teams via Operator Connect in Australia, New Zealand and Singapore delivering a robust enterprise-grade voice service using Symbio’s multi-regional network. Symbio’s Operator Connect for Microsoft Teams allows you to choose Symbio as your voice carrier provider and manage Microsoft Teams Calling all from within the Microsoft Teams Admin Centre.
No coding or technical expertise required. Managed everything within the Microsoft Teams Admin Centre.
PSTN services and Session Border Controllers (SBCs) provided and managed for your on-premises infrastructure.
Direct peering via Microsoft Azure creates a one-to-one network connection, ensuring low latency, high voice quality, and dependable uptime across every call.
Technical support and shared SLAs to improve support service.
As Microsoft’s largest Australian partner, Data#3, together with Symbio, a Microsoft Teams Certified Operator, delivers enterprise-grade voice services for Microsoft Teams through Operator Connect.
Partnering with Symbio, a Microsoft-certified Operator, Data#3 enables Australian organisations to unlock reliable PSTN calling via Symbio’s robust, multi-regional network. Managed directly within the Teams Admin Centre and supported by Data#3’s professional services team, this solution ensures seamless deployment and ongoing performance.
Together, Data#3 and Symbio provide a secure, scalable, and fully supported cloud calling solution that modernises communication and empowers teams to connect and collaborate with confidence.
For calls that traverse international boundaries, our network offers global connectivity ensuring that international calls are agile, with minimal delays and high-quality connections.
Symbio own and operate a Tier 1 domestic and international voice network that connects all call collection zones in Australia, New Zealand, and Singapore, and extends globally through our international carrier partners and all major local providers, enabling national and international calling and number porting.
Symbio’s network prioritises voice traffic, ensuring optimal quality of service, minimising latency, and ensuring crystal-clear voice communication.
Easily port existing numbers or order new ones, with support for Australian and New Zealand geographic numbers and Series 6 numbers in Singapore.
Trusted by government, enterprise, and leading technology partners for reliable connectivity and superior call performance.
In the event of network issues or disruptions, our network redundancy ensures call continuity, and seamless call redirections if the need arises.
We take care of PSTN connectivity and Session Border Controllers (SBCs) in the cloud. No physical hardware or complex SIP configuration is needed.
Proactive monitoring tools that detect and address issues promptly minimising downtime and swiftly resolving potential challenges before they impact call quality.
Whether your goal is to enhance calling, streamline meetings, or create a unified collaboration experience, Data#3 and Symbio deliver enterprise-grade reliability backed by local expertise to keep your teams productive today and ready for tomorrow.
If you’re interested in a trial or assessment, contact Data#3’s team of specialists to learn how Microsoft Teams Operator Connect can transform the way your organisation connects and communicates.
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