Managed Security Services
Threats evolve fast. So do our Security Services.
Protecting your data, networks and applications is critical. However, many IT teams lack the time, resources or knowledge to adequately provision their own security.
We know confidently securing the enterprise is our customers’ #1 IT priority1, but that doesn’t mean it’s easy.
Data#3’s Managed Services offering has evolved over 30 years to become what it is today. It’s Managed Security Service adopts a practical and customer-first approach that gives you access to the people, processes and technology needed to proactively detect and remediate sophisticated threats, violations and incidents before they impact your business.
Data#3 Managed IT Security Services
Data#3’s Managed Security Services are designed to rapidly identify and limit the impact of security incidents, through the provision of 24/7/365 threat monitoring, detection and targeted response.
To do this we combine the experience of our dedicated Security Practice with cybersecurity consultants, as well as our security operations partner, SecurityHQ – a global team of over 250 analysts who offer the highest degree of visibility and protection against cybersecurity threats. This is enterprise-grade advanced threat protection with the agility for any size business.
Managed SecOps
Improve your security posture and meet compliance requirements with a managed detection and response service designed to detect and remediate advanced threats before they impact your business.
- Managed Detection and Response (MDR) – 30 day free trial
- Managed Endpoint Detection and Response (MEDR)
- Managed Infrastructure
Managed Threat
Enable deep visibility through real-time observation and analysis of network data to discover patterns and expose hidden security threats before they damage your organisation.
- Threat Intelligence
- Network Insights
- Internal Threat Hunting
Managed Risk
Protect your systems and data from malicious attacks and better understand your attack surface by uncovering the flaws that exist in your applications and the risks associated with those flaws.
- Vulnerability Lifecycle Management
- Vulnerability Assessment and Penetration Testing
- CISO as a Service
Managed Response Service
In the event of an attack, our expert response team step in to manage the lifecycle of your security incident from initial investigation through to containment, eradication and recovery.
- Triage and Response Service
- Security Incidence Management
Our Security Services are supported by:
Security Expertise:
Threat Detection
24/7 monitoring and identification of threat, anomalies and policy violation with analyst driven investigations.
Threat Response
24/7 threat containment and triage with incident management and orchestration powered by IBM Resilient.
Security Playbooks
We rapidly contextualise incidents with enriched data, playbooks recommend best practice workflows to contain threats.
Threat Intelligence
We ingest and correlate rich intel from IBM XForce, Virus Total, Domain Tools and more.
SOAR
Security Orchestration Automation & Response for accelerated enrichment, playbooks and threat containment.
Security Use Cases
Unlimited security use case consulting and rule creation.
Customer Service Excellence:
Proactive Customer Service
Our customer experience managers liaise between your team, Data#3 and SecurityHQ to maintain a consistent, proactive service.
Weekly Meetings
Weekly security operations meetings, led by Senior Analysts, to illuminate risks, incidents and security posture enhancements.
24/7 Incident Management
Over 170 analysts, service desk support and engineers for unlimited incident response.
SLA Guarantee
15-minute response for critical incidents with real-time SLA dashboards.
Reporting
Daily, weekly and monthly purpose-built reports with granular statistical graphing.
Best-of-Breed Technology:
Global Operation Centres
Global SOCs based in the UK, Middle East, Americas, India, and Australia ensure a global view.
SIEM Technology
Analytics powered by IBM QRadar, the world’s most powerful SIEM with customer user access.
250+ Certified Analysts
Powered by IBM QRadar, IBM Resilient and our Incident Management & Analytics Platform.
Incident Management Platform
Incident management & collaboration platform for dashboarding, SLA Management, ticketing & customer ITSM integration.
BI Analytics & Visualisation
Business intelligence visualisations to present risks, posture issues, and pattern user violations.
Log Management
1-year log archiving, with more available on request.
Incident Response Mobile App
Communicate and collaborate with your SOC team and analysts anytime, anywhere. Search and create tickets, prioritise and escalate incidents.
How It Works:
Cybercrime never sleeps, neither does our SOC
As threat actors customise their attack for your infrastructure, you need a SOC that will learn, adapt and customise for your organisation’s best defence.
Strong focus on compliance and regulation
Constantly adapting to the changing threat landscape
Proven playbooks and automation for rapid response
Data#3 for Your Best Defence
Combining the experience of Data#3’s dedicated strategic consulting team, as well as our hands-on cybersecurity specialists, combined with SecurityHQ’s leading Security Operation Centres Data#3 has one of the most comprehensive Security solutions in Australia. We offer superior customer experience and complete operational delivery transparency, with a rare pro-active service that will exceed your expectations.
As SecurityHQ’s exclusive Australian partner Data#3 will help you design, implement and maintain superior security measures, tailormade to protect your business.
More than just an alert service
Many companies will simply fire alerts at you or cap the number of incidents, we do not. Our team correlate, add context, qualify, enrich with intelligence and link data to provide an in-depth, actionable security notification, with detailed information and insights.
Proven processes
SecurityHQ’s SOC includes over 200 incident response playbooks and ISO27001 certification. In particular, core incident areas are orchestrated with playbook workflows in order to maintain consistency, audit compliance and accelerate the human analysis process with automated enrichment and context.
Regularly scheduled meetings
To develop communication, knowledge transfer and collaboration, both executives and certified analysts will regularly meet to present risk, discuss incidents, illuminate new threats and recommend security posture enhancements.
Precise, action-oriented and visual reporting
Our team use industry leading analytics platform QlikSense to extract billions of aggregated logs, then convert the information into analytical reports full of visualisations, analysis, insights and recommendations.
Next Steps
To learn more about Data#3 Managed Security Services:
- Download the Managed Detection and Response Solution Overview.
- Request a 30-day free trial of our Managed Detection and Response service.
- Book a virtual Security Operation Centre (SOC) tour.
Threats evolve fast, so does our SOC | Data#3 Delivering the Digital Future.
