Managed Security Services

Threats evolve fast,

so does our SOC



Protecting your data, networks and applications is critical. However, many IT teams lack the time, resources or knowledge to adequately provision their own security.

We know confidently securing the enterprise is our customers’ #1 IT priority1, but that doesn’t mean it’s easy.

Data#3’s Managed Services offering has evolved over 30 years to become what it is today. It’s Managed Security service adopts a practical and customer-first approach that gives you access to the people, processes and technology needed to proactively detect and remediate sophisticated threats, violations and incidents before they impact your business.

Data#3 Managed Security Services, powered by SecurityHQ

Data#3’s Managed Security Services are designed to rapidly identify and limit the impact of security incidents, through the provision of 24/7/365 threat monitoring, detection and targeted response.

To do this we combine the experience of our dedicated Security Practice with cybersecurity consultants, as well as our security operations partner, SecurityHQ – a global team of over 250 analysts who offer the highest degree of visibility and protection against cybersecurity threats. This is enterprise-grade advanced threat protection with the agility for any size business.


How It Works:

Cybercrime never sleeps, neither does our SOC
As threat actors customise their attack for your infrastructure, you need a SOC that will learn, adapt and customise for your organisation’s best defence.

SecurityHQ Threat Compliance and Regulation

Strong focus on compliance and regulation

SecurityHQ Threat Landscape

Constantly adapting to the changing threat landscape

SecurityHQ Threat Response

Proven playbooks and automation for rapid response


Managed Security Services

Managed SecOps

Improve your security posture and meet compliance requirements with a managed detection and response service designed to detect and remediate advanced threats before they impact your business.

  • Managed Detection and Response (MDR) – 30 day free trial
  • Managed Endpoint Detection and Response (MEDR)
  • Managed Infrastructure

Managed Threat

Enable deep visibility through real-time observation and analysis of network data to discover patterns and expose hidden security threats before they damage your organisation.

  • Threat Intelligence
  • Network Insights
  • Internal Threat Hunting

Managed Risk

Protect your systems and data from malicious attacks and better understand your attack surface by uncovering the flaws that exist in your applications and the risks associated with those flaws.

  • Vulnerability Lifecycle Management
  • Vulnerability Assessment and Penetration Testing
  • CISO as a Service


Managed Response Service

In the event of an attack, our expert response team step in to manage the lifecycle of your security incident from initial investigation through to containment, eradication and recovery.

  • Triage and Response Service
  • Security Incidence Management



SOC Partner – SecurityHQ Security Operation Centres

SecurityHQ is a global Managed Security Service provider that monitors network behaviour 24/7, to ensure complete visibility and protection against cyberthreats. Established in London 2003, SecurityHQ was founded to deliver security intelligence and consulting in a post 9-11 world. Today, some of the greatest risks to our way of life are propagated via digital risks in a data driven world.

In 2008 SecurityHQ built their first Security Operation Centre. 18 years on SecurityHQ is one of the most advanced Managed Security Service providers globally, with six Security Operation Centres across the United Kingdom, the Middle East, the Americas, India, and Australia.



Our Managed Security Services are supported by:

Security Expertise:

Managed Security Service   Threat Detection

24/7 monitoring and identification of threat, anomalies and policy violation with analyst driven investigations.

Managed Security Service   Threat Response

24/7 threat containment and triage with incident management and orchestration powered by IBM Resilient.

Managed Security Service   Security Playbooks

We rapidly contextualise incidents with enriched data, playbooks recommend best practice workflows to contain threats.

Managed Security Service   Threat Intelligence

We ingest and correlate rich intel from IBM XForce, Virus Total, Domain Tools and more.

Managed Security Service   SOAR

Security Orchestration Automation & Response for accelerated enrichment, playbooks and threat containment.

Managed Security Service   Security Use Cases

Unlimited security use case consulting and rule creation.


Customer Service Excellence:

Managed Security Service Proactive Customer Service

Our customer experience managers liaise between your team, Data#3 and SecurityHQ to maintain a consistent, proactive service.

Managed Security Service   Weekly Meetings

Weekly security operations meetings, led by Senior Analysts, to illuminate risks, incidents and security posture enhancements.

Managed Security Service   24/7 Incident Management

Over 170 analysts, service desk support and engineers for unlimited incident response.

Managed Security Service   SLA Guarantee

15-minute response for critical incidents with real-time SLA dashboards.

Managed Security Service   Reporting

Daily, weekly and monthly purpose-built reports with granular statistical graphing.



Best-of-Breed Technology:

Managed Security Service Global Operation Centres

Global SOCs based in the UK, Middle East, Americas, India, and Australia ensure a global view.

Managed Security Service SIEM Technology

Analytics powered by IBM QRadar, the world’s most powerful SIEM with customer user access.

Managed Security Service   250+ Certified Analysts

Powered by IBM QRadar, IBM Resilient and our Incident Management & Analytics Platform.

Managed Security Service   Incident Management Platform

Incident management & collaboration platform for dashboarding, SLA Management, ticketing & customer ITSM integration.

Managed Security Service   BI Analytics & Visualisation

Business intelligence visualisations to present risks, posture issues, and pattern user violations.

Managed Security Service   Log Management

1-year log archiving, with more available on request.

Managed Security Service   Incident Response Mobile App

Communicate and collaborate with your SOC team and analysts anytime, anywhere. Search and create tickets, prioritise and escalate incidents.




Managed Detection and Response 30 Day Free Trial

As a leading Managed Security Service Provider, Data#3 provides customers with peace of mind and protection against cyberthreats. We work to become an entrusted extension of your security team.

The trial includes:

  • 24/7 Monitoring and detection of threats powered by real-time analytics and IBM QRadar.
  • 24/7 Incident response supported by GCIH certified incident handlers.
  • Access to 250+ Security Analysts on demand.
  • Full audit and compliance monitoring by certified experts.
  • Faster detection and response; SLA provides detection, analysis & notification within 15 minutes of a critical event.
  • Best practice advice to keep your business secure.
  • 4x weekly meetings and analytics reports to present risks, incidents and emerging threats.
  • Access and training for IBM QRadar and SecurityHQ Incident Management Platform.
  • Access to the SecurityHQ Mobile Response App for anytime, anywhere access to your SOC team.

Data#3 for Your Best Defence

Combining the experience of Data#3’s dedicated strategic consulting team, as well as our hands-on cybersecurity specialists, combined with SecurityHQ’s leading Security Operation Centres Data#3 has one of the most comprehensive Managed Security solutions in Australia. We offer superior customer experience and complete operational delivery transparency, with a rare pro-active service that will exceed your expectations.

As SecurityHQ’s exclusive Australian partner Data#3 will help you design, implement and maintain superior security measures, tailormade to protect your business.

More than just an alert service

Many companies will simply fire alerts at you or cap the number of incidents, we do not. Our team correlate, add context, qualify, enrich with intelligence and link data to provide an in-depth, actionable security notification, with detailed information and insights.

Proven processes

SecurityHQ’s SOC includes over 200 incident response playbooks and ISO27001 certification. In particular, core incident areas are orchestrated with playbook workflows in order to maintain consistency, audit compliance and accelerate the human analysis process with automated enrichment and context.

Regularly scheduled meetings

To develop communication, knowledge transfer and collaboration, both executives and certified analysts will regularly meet to present risk, discuss incidents, illuminate new threats and recommend security posture enhancements.

Precise, action-oriented and visual reporting

Our team use industry leading analytics platform QlikSense to extract billions of aggregated logs, then convert the information into analytical reports full of visualisations, analysis, insights and recommendations.

SecurityHQ Response Mobile App

Communicate and collaborate with your SOC analysts from anywhere, anytime.

Next Steps

To learn more about Data#3 Managed Security Services:






Threats evolve fast, so does our SOC | Data#3 Delivering the Digital Future.

Contact a Security Specialist today

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