Engie

Company Overview

ENGIE is a global energy player and an expert operator in the three businesses of electricity, natural gas and energy services. The Group develops its businesses around a model based on responsible growth to take on the major challenges of energy’s transition to a low-carbon economy: access to sustainable energy, climate-change mitigation and adaptation, security of supply and the rational use of resources. ENGIE provide services in Victoria, South Australia, New South Wales and Queensland.

Business challenge

ENGIE experienced challenges with managing the day-to-day backup reliability of their corporate and power station facilities. Using traditional backup software and methods, backup jobs were taking a long time to complete, and tape management was creating operational headaches. ENGIE needed to improve backup reliability and lower operational costs, while maintaining compliance around data retention periods.

“This project delivered improvements to backup management and disaster recovery facilities. Old aged methods of tape backup were replaced with modern disk based and virtualisation aware backup products. The day to day management of failed backups have been minimised and significant improvements made in the time to recover systems in business continuity or disaster recovery situations.”

Greg Collins, IT Operations Manager, ENGIE

Solution details

Data^#3 designed and implemented a solution based on the Veeam Availability Suite and EMC Data Domain. Deployed at five sites across the country, the solution provides an easy to manage, reliable backup to disk solution. This enables ENGIE to maintain seven years’ worth of backups online, without the need for tape, by leveraging data deduplication.

Backups were also re-engineered to allow the Database Administrators to manage their own operational backups directly to the Data Domain and compliance-based backups to be managed via Veeam.

Tape management was reduced to a single site and will be phased out when the new disaster recovery facility is operational. Veeam ONE was implemented to enable cataloguing of tapes.

Outcome

The solution provides ENGIE and the IT team with piece of mind that their critical data and services are being reliably protected every day. Service Level Agreements are improved, as backups can be restored instantly without needing to recover from tape, which was a time consuming process.

Operational costs have been reduced by removing the use of tape and standardising to a simple reliable backup platform. This enables the ENGIE IT team to focus on delivering value to the business rather than wasting time troubleshooting and managing backups.

Download the Engie Customer Solution Snapshot

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