As Australia and the world, adjust to a new ‘business as unusual’ in the face of COVID-19, our thoughts are with the individuals impacted and the front-line responders keeping us safe and healthy.
As business leaders and IT teams feel the pressure to implement rapid solutions to keep their businesses running remotely, Data#3 is here to help. We have a number of solutions ready to deploy and resources available to help train staff from anywhere.
Data#3 has implemented our Business Continuity Plan, see here for customer updates regarding our management approach, business operations, supply chain, services and support. For specific updates as related to your Data#3 account, please contact us or your account manager directly.
If your institution has an existing Microsoft EES agreement with Data#3, then you’re most likely already licensed for Microsoft Teams for Education. Cisco Webex Teams for Education is another popular choice for facilitating online education and a collaborative, anywhere learning experience. We can also support education institutions make the move to the cloud with Office 365.
Many of our customers are already equipped with an industry-leading collaboration platform, but are your staff ready to work from home, without sending your support team into meltdown? If your team needs a crash course in collaboration, visit our pages for Adopting Microsoft Teams and Adopting Cisco Webex Teams, or reach out to discuss training options.
Additionally, for those customers still reliant upon Microsoft’s Skype for Business, we can offer a health-check to ensure the on-premises service is setup and operating effectively to support the full suite of features for our customers’ staff.
The days of sending laptops to IT to be built or imaged prior to allocating to staff are all but gone. Our customers need to be able to ship a brand new laptop to an employee (or student) and have the laptop download all the required software without any manual steps. This shortens the time taken to get a new device into the hands of an employee.
COVID-19 is accelerating the adoption of Modern Management, with the help of solutions such as Microsoft Intune and Endpoint Manager empowering IT teams to take a cloud-first approach to device management.
The sudden displacement of staff often brings with it the need to run intensive apps on home devices and the need to expose sensitive data to staff at remote locations. Virtual desktops allow business apps to run from secure data centres, keeping the information central but presenting the information to users on remote devices, removing the need for high power personal devices and the need to send sensitive data outside the corporate firewall.
Microsoft Windows Virtual Desktop or Nutanix Xi Frame solutions stream critical applications to home devices while keeping the sensitive information secure within the organisation’s data centre.