General Management Team
Paul Crouch, General Manager — NSW/ACT
Paul joined Data#3 in 2003, progressing through sales leadership roles to his current position which he has held since 2006. He is responsible for customer satisfaction and driving the growth across the company’s lines of business in NSW and the ACT. Paul has over 30 years’ experience in the business technology industry, including eight years in the UK and eight years in Asia Pacific. During this time he held sales leadership and service management roles for technology vendors including Dell and Memorex Telex, as well as indirect and direct sales organisations. Paul is a graduate of the Australian Institute of Company Directors.
Michael de Broughe, General Manager — SA
Michael joined Data#3 in 2008, helping establish the Data#3 presence in South Australia. With responsibility for driving growth across Data#3’s portfolio of solutions, Michael leads a highly capable team who has developed strategic relationships within the market, enabling continual growth and development of the South Australian branch. He has 30 years’ experience in the business technology industry, holding roles spanning administrative, sales and management positions with companies such as IBM, Volante and Commander.
Jelaine Doncaster, General Manager — Software Solutions
Jelaine joined Data#3 in 2002, helping to grow the Licensing Solutions business nationally across Australia and the Pacific Islands. Jelaine was also instrumental in building the Asset Management and Licensing Consulting practices within Software Solutions. Jelaine is responsible for Licensing Solutions, Asset Management Services, Business Productivity Services and Professional Services Sales within Data#3. Jelaine has a Bachelor of Arts from the Queensland University of Technology (QUT) and was promoted to General Manager—Software Solutions in July 2015.
Kevin Leighton, General Manager — Managed Services
Kevin joined Data#3 in July 2014 and was promoted to General Manager in July 2015. Kevin has over 25 years of varied industry experience across a wide range of consulting, delivery and business leadership roles in both the public and private sector. Kevin is an experienced leader of people, teams and partners, and is confident leading passionate people through periods of debate and change in complex enterprise organisations. Kevin has worked with large global, national and ANZ Service Providers and over the last decade has focused on the pursuit of excellence in Managed Application and Infrastructure Service.
Glenn McAtee, General Manager — WA
Glenn joined Data#3 in 2011 and is responsible for managing operations in the Western Australian branch. He has 31 years’ business technology experience in the Western Australian marketplace, holding executive management positions for the past 23 years. Prior to joining Data#3, Glenn held a variety of executive roles with integrator L7 Solutions; preceding that he was the founder and CEO of Perth-based systems integrator The Net Effect.
Ray Merlano, General Manager — QLD
Ray was appointed as General Manager—Queensland in June 2014. He has been involved in the ICT Industry for 27 years with more than 16 years of sales and sales management experience at Data#3. Ray holds a Bachelor of Science (Biology) from Pennsylvania State University and a Diploma of Education from Florida Atlantic University. Ray has also held roles in sales at Ferntree Computer Systems, Microsoft Australia and branch management at Computer Associates Australia. He is a member of the Queensland AIIA Committee and Queensland AIIA Government Engagement SIG.
Phil Redmond, General Manager — Professional Services
Phil holds a Bachelor of Business from the University of Southern Queensland. Prior to joining Data#3 in 2007 he held senior management positions in federal, state and local government. He has 20 years’ experience delivering ICT services. Since his commencement with Data#3 he has focused on the delivery of professional services as a state and national manager. He was promoted to General Manager in July 2015.
Carlos Gouveia, General Manager — VIC/TAS
John Tan, General Manager — Maintenance Services
John joined Data#3 in 2007 to lead the national maintenance practice. John holds a Bachelor of Business (Accounting) degree from Queensland University of Technology. John worked in various roles in the finance and accounting industry before transitioning to the IT industry in 1999. John has over 15 years’ experience working in technical services, service management, and IT management roles in both Australia and the UK. He was promoted to General Manager in July 2015.